It has been nearly a yr with the IDFC First Financial institution Mayura Credit score Card and it’s time for renewal. Given a number of playing cards within the pockets, I’ve spent solely a few lakh on the cardboard, so paying the annual charge doesn’t really feel value it.
So earlier than the renewal charge was charged, I known as buyer care to verify if there was any retention profit. The manager raised a cancellation request and mentioned I might get callback in a couple of days.
Shortly after, the app displays “requested for closure” in opposition to Mayura. That’s a pleasant consideration to element.
I bought a callback in three days and was supplied a retention bonus of: 1,500 reward factors.
I don’t know why anybody would assume such a small provide is affordable for a premium card, nearly an excellent premium one.
A buddy with the IDFC First Ashva Credit score Card instructed me he bought 2,000 factors as a retention profit a month in the past. So it feels unusual to see just one,500 factors on Mayura.
I perceive the worth distinction in journey redemption, nevertheless it nonetheless feels too low for the annual charge. It does make sense for these spending 15 lakh a yr, however not for others.
That mentioned, my spends weren’t excessive sufficient to anticipate extra, however even when I had performed larger spend I nonetheless doubt if they’ve a system for dynamic provides primarily based on spend.
Whereas a greater retention provide is important, it might be a lot better in the event that they introduce a focused spend requirement for waiver, like Amex used to do.
Have you ever obtained a greater retention provide in your IDFC First Financial institution paid bank cards? Be at liberty to share your expertise within the feedback under.